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Extended Warranties

We are a Licensed Warranty Service Repair Facility

All Major Brands of Cars & Trucks, Domestic and Imports.


Find answers to our frequent asked questions.

Q. The vehicle I'm considering has a reputation for high quality. Why do I need CoverageOne protection?
A. Modern vehicles are designed, assembled and tested to very high standards, but components used in today's vehicles are extremely complex and expensive to repair. Purchasing CoverageOne protection provides financial security against the rising cost of unexpected repair expense.

Q. Where can I take my vehicle for repairs?
A. The dealer that you purchased your vehicle from is usually your best option for repairs. However, repairs can be made at any licensed repair facility of your choice anywhere in Canada or the United States.

Q. What is the difference between a vehicle manufacturer's warranty and a CoverageOne agreement ?
A. A vehicle manufacturer's warranty is comprehensive product coverage that is provided to you by the manufacturer that protects you against product defects for a specified period of time or kilometre. A CoverageOne agreement is additional protection that provides coverage beyond the manufacturer's warranty period and extends your protection for the specific time and kilometre duration you select.

Q. How are claims paid?
A. Simply present your CoverageOne agreement to the service professional, who in turn will contact our claims department to obtain authorization. You pay the specified deductible (if any). We cover parts, labour and applicable tax. Once the repair facility has completed authorized repairs, at their discretion, they may either bill CoverageOne to receive a cheque, or they may receive immediate payment with our corporate credit card.

Q. What is a disappearing deductible benefit?
A. If the agreement holder selected the $50 deductible, and they return the vehicle to the issuing dealer for repairs, the $50 deductible disappears, and they pay nothing. This only applies to the $50 deductible. The $100 and $200 remain as they are regardless of where repairs are performed.

Q. How does the deductible work?
A. Each repair visit will only require payment of one deductible, regardless of how many items need to be fixed. If you have a breakdown that takes more than one visit to repair, only one deductible will apply for that breakdown. Once a part is repaired or replaced under the terms of the CoverageOne agreement, there will be no deductible for future repairs to that part. If you have chosen the fifty-dollar deductible that includes the disappearing benefit, and you have covered repairs performed at the dealership where you purchased the CoverageOne agreement, your deductible will be zero.

Q. Do I really need an Agreement?
A. There are many reasons to purchase a CoverageOne agreement. Your vehicle is one of your biggest investments. A CoverageOne agreement will help ensure that it is always in the best mechanical condition. With the complexity of today's vehicles, one major repair often costs more than the CoverageOne agreement. Since the CoverageOne agreement is transferable, it may increase the resale value of the vehicle to potential buyers. Who wouldn't want to own a vehicle that comes protected from repair bills?

Q. Can the purchase price be included in my monthly vehicle payment?
A. Yes. Most vehicle financing institutions will allow the price of the CoverageOne agreement to be included in your monthly payment.

Q. I purchased an agreement on my current vehicle and never used it. Why do I want to purchase another agreement?
A. It's great that you haven't been inconvenienced or responsible for expensive repairs. Agreements are similar to auto insurance. You certainly hope you will not have to use it, but you do not want the risk or uncertainty of paying for an accident repair or theft. By purchasing a CoverageOne agreement, you transfer the uncertainty and avoid the financial risk of expensive mechanical repairs.

Q. What responsibilities do I have under the terms of the CoverageOne agreement?
A. You are required to have your vehicle checked and serviced in accordance with the manufacturer's recommendations, as outlined in the Vehicle Owner's Manual. It's necessary for verifiable receipts to be retained for service work performed. If you perform your own service, just save verifiable receipts showing purchases of all required parts and materials necessary to perform the required maintenance, and record the date and odometer reading when the services were performed. A handy maintenance log is provided on the back of the Transfer Form supplied with the CoverageOne vehicle service agreement. Should a breakdown occur, you must take reasonable action to protect the vehicle from further damage, and you must follow the agreement's directions for obtaining authorization before repairs are started.


Q. What coverage may I choose under the Future Agreement Purchase Option?
A. You may purchase any CoverageOne coverage for which your vehicle is eligible for at the time you exercise your Future Agreement Purchase Option. Please contact your dealership where you originally purchased your agreement for further details.

Q. When must I exercise my Future Agreement Purchase Option
A. Your agreement must have at least fifteen (15) days and One thousand five hundred(1,500) kilometers prior to the expiration of your current agreement.

Here is why you should think about getting extended warranty.


 

CoverageOne is underwritten by the Motors Insurance Corporation (MIC). MIC is known throughout the industry as a company with substantial experience as an underwriter of vehicle service agreements. This experience, along with MIC's solid overall operating performance and strong capitalization provides the necessary stability for our business partners and customers to rely upon.

OLD While MIC has been around since the early 1900s, the formation of CoverageOne is relatively recent. Research conducted by MIC indicated potential to expand market share by developing non-traditional distribution channels for mechanical repair protection products and services. Since non-traditional channels require custom application of resources and flexibility in delivery of services, it was determined that a separate company, specifically designed to respond to variable market conditions, would be the most successful means of accomplishing these requirements.For this reason, CoverageOne was established in 2001. With the heritage and financial backing of MIC, and the ability to respond to dynamic market conditions, CoverageOne is uniquely qualified to meet a multitude of customer needs.

Plan Comparison

 
Eliminator
Eliminates concern about the durability of major drivetrain assemblies and components.

Guardian
Guards you and your family by providing additional coverage for critical safety and comfort parts.

Sentinel
Stands vigilant over your vehicle's most essential components.

Pinnacle
The peak of perfection for specified component coverage that protects against the high cost of commonly required repairs.

Ultimate
Maximum coverage! Virtually every mechanical part is covered except for those excluded under the General Provisions section of our agreement.

Every level of CoverageOne protection includes these additional benefits:

  • RENTAL
    In the event of a covered breakdown, we will pay up to forty-five dollars per day for up to six days (a maximum of two hundred seventy dollars), for each repair visit. This covers expenses to rent a replacement vehicle, if the covered vehicle is required to be at a repair facility overnight or is awaiting parts delivery.
  • TRIP INTERRUPTION
    If a covered breakdown occurs more than one hundred sixty kilometres from home which results in a repair facility keeping the vehicle overnight, we will pay up to seventy-five dollars per day for up to three days, for a maximum of two hundred twenty-five dollars (per occurrence), for motel/hotel and restaurant expenses.

  • TIRE ROAD HAZARD
    In the event the covered vehicle's tire(s) incur damage from a road hazard, we will pay up to twenty dollars for each tire repair or if non-repairable, up to one hundred dollars for each tire replacement. Exclusions and limitations apply; please see our agreement for details.
  • TOWING / ROAD SERVICE
    In the event the covered vehicle is disabled, we will pay up to seventy-five dollars per occurrence for towing. We also provide 24-hour roadside assistance. Coverage is limited to one occurrence per disablement.

  • LOST KEY / LOCKOUT
    If keys for the covered vehicle are lost, broken or accidentally locked inside, we will pay up to fifty dollars for locksmith services and also provide 24-hour lost key/lockout assistance

    • Q. May I finance my agreement?
    A. Yes, If you do not finance the agreement in your auto loan you many finance it through a company affiliated with us named Service Payment Plan (SPP). Please see your dealership for details.

    Q. When will I receive my Service Payment Plan payment booklet?
    A. Coupon booklets are not required. Service Payment Plan will collect the monthly amount directly from your checking account. Please refer to your Retail Installment Contract.

    Q. Who is eligible for a Future Agreement Purchase?
    A. Any retail customer owning a vehicle with a CoverageOne agreement backed by Motors Insurance Corporation. If you are using your vehicle for commercial purposes (see your agreement under definitions) you are not eligible for the Future Agreement Purchase Option.

    Q. Where may I exercise the Future Agreement Purchase Option?
    A. Please contact the dealership where you originally purchased your agreement. If you need additional information, our Customer Service Department will gladly assist you.